PERFORMANCE SERIES®
Five Year Limited Warranty
Simpson Door Company ("Simpson") warrants that each panel door bearing the Simpson brand and identification mark complies with industry standard NWWDA I.S.6-91 and all revisions in effect as of the date of manufacture, and Simpson further warrants that each such door, for a period of five years from the date of shipment and at the time of the shipment from Simpson, is of good material and workmanship and free from defects that would render such door unserviceable or unfit for ordinary, recommended use.
This warranty applies to Performance Series® doors properly finished in accordance with Simpson Performance Series door care and finishing instructions.
In Addition to the Above, the Following Warranties are Included:
1. For said period, the lower portion of the door comprised of the bottom rail and stiles shall not deteriorate due to rot.
2. Damaging moisture will not penetrate the lower portion of the door comprised of the bottom rail and stiles.
Characteristics Excluded from these Warranties
The following are not defects in workmanship or material and are not covered by this written warranty:
- Damage caused by attempts other than Simpson's to repair the door.
- Failure to properly seal the door. All edges must be sealed immediately after fitting and hanging with the integrity of the finish maintained.
- Natural variations in the color or texture of the door.
- For doors 3' x 7' or smaller; warp not exceeding 1/4" in the plane of the door itself. For doors larger than 3' x 7'; warp not exceeding 3/8" in the plane of the door itself.
- Defects caused by (1) warp or bow of the frame or jamb in which the door is hung; (2) improper hanging of the door; or (3) improper installation such that the door does not swing freely.
- Damage caused by improper handling or on-site storage.
- Panel misalignment or shrinkage is not considered a defect.
- The performance or appearance of finishes applied is not covered.
- For those Performance Series doors with panels, please see our Innerbond® Panel Warranty statement below.
- Expansion of bottom rail due to climate conditions is not considered a defect.
- Damage caused by extreme temperature build-up where a storm door is utilized.
- Failure to perform normal home owner's maintenance, including maintaining the finish.
Limitations and Exclusions
This warranty shall be void and Simpson shall have no liability hereunder if the purchaser installs, treats or retains, for more than thirty (30) days, a door containing an obvious defect, without giving the notice as required herein, or if the purchaser fails to give the required notice within a reasonable time after discovery of a latent defect.
There are no express warranties which extend beyond the foregoing, and any implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited to the same duration of the written warranty (one year from the date of shipment by Simpson for panel doors, five years on Performance Series doors and lifetime for Innerbond panels).
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Simpson shall not be liable for consequential, indirect or incidental damages, or for any amount in excess of the purchase price of the defective door, whether the claim is for breach of warranty or negligence. Some states do not allow the exclusion or the limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
How to Make a Claim
Immediately upon discovering that the door is defective or fails to conform to this written warranty, the purchaser shall send a notice in writing to the dealer or distributor from whom the door was purchased or to: Simpson Door Company, 400 Simpson Ave., McCleary, WA 98557.
A Special Note
In order to meet our customers' needs, Simpson product specifications and warranties are continually updated. Contact Simpson Door Company for any changes that may have occurred.
Lifetime Innerbond® Warranty
Simpson further provides a lifetime warranty on Innerbond panels against splitting through the entire panel due to rain, sun, weather and other such factors exclusive of major calamity. In the event an Innerbond panel splits through, Simpson will ship a replacement door and will reimburse the reasonable cost of refinishing and rehanging as determined by the replacement door. This offer to reimburse the cost of refinishing and rehanging the door is VOID in any jurisdiction where Simpson would have to comply with statutes or regulations governing insurers in order to legally make such payment.
Performance Series doors incorporate the patented FRAMESAVER® technology, under license from BMS of Nacogdoches, Texas. U.S. Patent No's: 5,661,943; 5,873,209; and 5,950,391.
Simpson Performance Series U.S. Patent No. 6,185,894